60-Day Warranty
Every bike sold by Rebike UK comes with a 60-day mechanical warranty from the date of delivery, on top of your standard consumer rights.
What's Covered
Our warranty covers mechanical or structural faults caused by a defect in workmanship — not by wear and tear or accidental damage. This includes:
- Frame and forks
- Gears (derailleurs and shifters)
- Brakes (calipers and levers, excluding pads)
- Wheels and hubs
- Headset and bottom bracket
What's Not Covered
Like any bike, some parts wear out with normal use and aren't covered by this warranty:
- Tyres and inner tubes
- Brake pads and brake/gear cables
- Chain, cassette, grips and bar tape
- Saddle and pedals
This warranty also doesn't cover damage from accidents, crashes, misuse, improper storage, or repairs/modifications carried out by anyone other than Rebike UK.
How It Works
If something covered by this warranty goes wrong within 60 days, email rebikeuk@gmail.com with your order number, a description of the issue, and photos or a short video. We'll inspect and repair the fault free of charge. If a part can't be repaired, we'll replace it. In the rare case a fault can't be resolved through repair or replacement, we'll agree a fair outcome with you.
Your Consumer Rights
This warranty is additional to, and doesn't affect, your statutory rights under the Consumer Rights Act 2015. See our Returns Policy for your 14-day right to cancel.
Contact
Any questions, email rebikeuk@gmail.com.